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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wanda Figgs

July 2, 2024

5  out of  5 rating by Wanda Figgs
"All ways kind and knowledgeable and helpful."
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Patrick Ferguson

June 26, 2024

5  out of  5 rating by Patrick Ferguson
"I have been with Becky’s office for years and I can’t say enough good things about Becky and her staff. They are professional and knowledgeable and always provide wonderful customer service."
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Mary Henson

June 18, 2024

5  out of  5 rating by Mary Henson
"Becky Jordan and her staff have the best customer service I have ever experienced! I have been with her for over 36 years and have never wanted any other insurance company!"
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M. R. Smith

June 11, 2024

1  out of  5 rating by M. R. Smith
"My family has had policies with her since March of 2022. During this time we have had to make changes to life insurance polices on more than one occasion. For these changes, her agent in office, has not one time known what to do. This has included guaranteed insurability, changing the amount paid for a universal life policy, and others. Today, I finally had enough after being asked if the State Farm Life Insurance Company had told me how much to increase it by. I responded by telling her no, that I was informed to call her, to which she told me, "I don't know and will have to call to find out." I did tell her just to find out what $85 would do. I did this being she had no starting place. Upon hanging up, I made the decision to switch agents. There are 3 here in Georgetown. I chose to switch to Steve Woolums based on his community outreach, his character, and the attitude of his office when they are doing community functions. I left Becky's due to the insufficient knowledge of life insurance. Ten minutes later I recieved a phone call from Becky Jordan, not her office, Becky Jordan. This was the first time I had ever spoken to Ms. Jordan mind you. Ms. Jordan said she was confused as to why her agent was getting a quote for me then got a notification that we were switching agents. I informed her that was accurate. She then asked me why. I began explaining why, to which she interrupted me, talked over me, talked down to me, and would not allow me to speak. She asked me why I didn't come to her actually. I asked her why I would because in 2 years I had never met or spoken to her. She then proceeded to tell me that, "Well it says on there if you have any problems call your State Farm Agent.". I was floored. I asked her if she realized she was talking to me as if I was her child. I told her that she was lecturing me because I chose to switch agents. I informed her that I don't have to tell her that I am leaving her office if I don't want to. The whole time she kept talking. It was so bad my husband came out of his office, raised his voice so he could be heard and told her, "We have switched agents and that's the end of it Ms.Jordan. Have a nice day. Michelle, hang the phone up." There isn't a single reason I should ever be spoken to like this. Ms. Jordan is definitely not any example of how State Farm has been for my family in the past, or moving forward hopefully. We had an amazing agent with Victor Wilson State Farm, Jacksonville, North Carolina. To go from his office where we were treated like we mattered to her office, just disappointing."
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Brenda Scott

May 23, 2024

5  out of  5 rating by Brenda Scott
"The office staff at Becky Jordan State Farm have been exceptionally helpful every time I need assistance."
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Steve Scott

April 30, 2024

5  out of  5 rating by Steve Scott
"Jessica is always so help and courteous with us and knows our accounts"
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Jenna Breann

March 29, 2024

5  out of  5 rating by Jenna Breann
"10/10 Amazing customer service from all the amazing ladies that work here! Very informative and caring, especially for a new driver!"
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Michael Hicks

March 20, 2024

1  out of  5 rating by Michael Hicks
"Very disappointed. We had wind damage to the roof and, after finding out they had raised my deductible from $1k to 1%, they told me we did not have enough damage for a full replacement, despite evidence to the contrary. Her office told me to stop calling because the decision was made and I had to live with it. Two days after filing a complaint with the KY Department of Insurance, we had a check in the mail. Would not recommend this office or this insurance company as a whole."
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William VanHoose

March 7, 2024

5  out of  5 rating by William VanHoose
"Jessica was very very helpful and made everything very easy for us!!"
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Anthony Coots

January 30, 2024

5  out of  5 rating by Anthony Coots
"They were quick and helpful in every way possible."
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Stephanie Munoz

November 29, 2023

5  out of  5 rating by Stephanie Munoz
"Becky and her staff are wonderful! They very helpful and provide great service. Highly recommend choosing them for any insurance needs!!"
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Robbie Church

September 22, 2023

1  out of  5 rating by Robbie Church
"Would not recommend this agent to my worst enemy. You policy holders should check your coverage to make sure it is what you asked for and no additions or deletions are there without you knowing about it."
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Brandie Walls

September 18, 2023

5  out of  5 rating by Brandie Walls
"Always pleasant and helpful. They get things done. Really glad I switched to them a few years ago🙂"
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jeff Watts

September 8, 2023

5  out of  5 rating by jeff Watts
"Professional, courteous, genuine reliable"
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Jim Holler

August 24, 2023

5  out of  5 rating by Jim Holler
"Becky Jordan has taken care of most of our insurance needs for nearly 40 years. She and her staff have have handled many claims over that time with competence, style and grace. Any questions are answered and advice is issued promptly by phone or email. You can count on Becky for reasonable rates and excellent service."
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James B

June 21, 2023

5  out of  5 rating by James B
"Fast, honest, and dependable agent. I recommend Becky and her team 100%"
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Anne Osborne

June 17, 2023

5  out of  5 rating by Anne Osborne
"Have had insurance with Becky for more than 45 years Becky and her staff do a great job"
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Julia Prater

April 28, 2023

5  out of  5 rating by Julia Prater
"Moved to Georgetown a few years ago, switched to Becky Jordan's and her and her staff have always been really helpful. We have had several vehicle changes and they always made everything so easy. Always nice on the phone. I would recommend!!"
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Kaycee Tanner

April 26, 2023

5  out of  5 rating by Kaycee Tanner
"Becky Jordan’s whole staff are so sweet and accommodating! I love the personalized experience I get every time I need help with my insurance!"
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scott hritz

April 26, 2023

5  out of  5 rating by scott hritz
"I am very happy with the service and professionalism I’ve received every time I call or stop in to ask questions. I also have exceptional rates for my insurance needs and enjoy their personal touch. I recommend her and her office staff for all your needs."
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Lindsey Richardson

April 22, 2023

5  out of  5 rating by Lindsey Richardson
"State Farm is good people. They have best auto insurance I know. The website is easy to use."
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Emily Nelson

April 20, 2023

5  out of  5 rating by Emily Nelson
"Becky Jordan has been my car and renters insurance agent for years. They are always very helpful and quick to take care of claims. Great service and great people! Highly recommended."
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Rashe Simms

April 19, 2023

5  out of  5 rating by Rashe Simms
"Ive been with State Farm with Becky Jordan for over 10 year and have been nothing but happy with their customer service! Thank you to Becky for all the years of good service!"
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Anna Barbee

April 5, 2023

5  out of  5 rating by Anna Barbee
"Ive never had any problems with state farm and the app is easy to navigate. And the prices are the best I've had with any car insurance."
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Hilary Keller

April 5, 2023

5  out of  5 rating by Hilary Keller
"We have used Becky Jordan for nearly 10 years now. Wonderful customer service! We had our basement flood a few years back and while that was an extremely stressful situation, they made the whole process stress free and were very helpful! I would highly recommend using them!"